Rob is the Senior Product Specialist at workforce management software provider RotaMaster.
He has worked with a wide variety of health and care organisations to help them tackle their rota, HR and staff finance issues using RotaMaster. Along the way, he has been in a position to hear each point of view, all the way from carer to director level.
What are the key drivers in staff engagement in care?
Care staff balance complex, challenging and sometimes dangerous tasks every day. With that in mind, what are the factors that affect workforce engagement? Does more relaxed management work in care, with a focus on staff flexibility? Or is a more structured, top-down approach always more effective?