Paula Spriggs

Bluebird Care

Paula joined Bluebird Care two years ago and brought with her over 20 years experience from working with several of the UK’s largest franchised networks. She is individually responsible for the on-going development of 35 Bluebird Care offices in the Midlands, which she achieves through supporting the Franchise Owners with planning in all areas of the business including financial, recruitment, training and marketing. Paula works in conjunction with a local Quality Manager who ensures the businesses are compliant and that they deliver excellence in care quality standards. Paula understands well the many ups and downs business owners face of operating a care business through all of the stages from initial set up, early growing pains, maintaining growth at a safe pace and on into maturity and the rewards this should bring. In this presentation Paula will share her experiences and insights from many hours spent with Franchisees and from working with their teams, advising, mentoring and sharing best practice.

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The rewards and challenges of operating a care business

The rewards and challenges of operating a care business