Chief Inspector of Adult Social Care, CQC
Andrea has over 30 years’ experience in health and social care managing a range of services including those for children and older people.
Andrea joined CQC in October 2013. She leads on the regulation and inspection of adult social care including care homes and domiciliary care. Andrea is also responsible for the registration team supporting all health and care sectors. In collaboration with many others, Andrea played a key role in the development of Quality Matters, the adult social care sector wide commitment to quality launched in July 2017.
Andrea joined CQC from the Social Care Institute for Excellence (SCIE) where she was Chief Executive from April 2012. Previously she was Chief Executive of the Appointments Commission and was an Executive Director at the National Institute for Health and Clinical Excellence for 7 years.
In July 2016 in recognition of her work in social care, Andrea received an Honorary Award of Doctor of Science from the University of Leeds.
Andrea is an advocate for the use of social media to share information and learn from others. She tweets at @Crouchendtiger7 and writes occasional blogs for the CQC website. Andrea is passionate about people who use services, their families and carers being at the heart of everything CQC does.
Mending the cracks in the Pathway
In 2014 CQC published ‘Cracks in the Pathway’ highlighting the challenges faced by people living with dementia as they moved between services. As CQC completes their local systems reviews in 2018, Andrea will reflect on the progress made, issues raised and the role adult social care can play in providing truly coordinated person-centred care.