The Importance of Nurse Call Systems in the Care Industry

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It is, needless to say, of uttermost priority to care homes that the safety of their residents is guaranteed. Whilst many initiatives have been undertaken by care homes across the UK to ensure the safety of their residents - a great example is the ‘Light your Night’ scheme - I can think of none more important than the installation of nurse call systems.

I read a blog recently that denounced the sound of alarm bells ringing in a care home, with the author suggesting that having an individual care plan for each resident would rule the ‘unnecessary’ call bell null and void. I can’t help but agree that having an individual care plan for each resident is crucial, but generally, is this not standard practice nowadays anyway?

Of the 300 care home owners we surveyed on our database, 94% said they believe nurse call systems dramatically increase response times for their residents at risk which therefore improved the overall safety of their residents.

This came as no surprise. Commenting on the benefits of installing a nurse call system, marketing co-ordinator for Aid Call, Sarah Hunt, said:

"Unlike other call systems, a nurse call system offers an all-encompassing care solution. They combine information from many separate devices and communicate this clearly and simply from one place.

A good and recent example of this is Ascom’s Myco 2, which is a clear indication that the nurse call system market is moving towards creating a completely integrated healthcare system. With this new technology, care home residents can request assistance via a wireless call system and nurses can be notified within a seconds notice, thus vastly improving the response time of carers and decreasing the risk of injury for patients.  

Contained in the Care Quality Commission (CQC) guidelines for inspection, are the key five areas that the CQC rate on inspection of a care home. Included in the guidelines are: safe care and treatment, person-centred care and premises and equipment. Nurse call systems can ensure success is each of these fundamental standards. However, that is not to say that nurse call systems are the only method that can ensure success in these areas.

To see more methods of ensuring safety in a care home, register for your free ticket to attend the Dementia Care & Nursing Home Expo and go to one of our 100 expert-led seminars.

If you are a company that specialises in nurse call systems and are interested in exhibiting to 3,000 care home owners and managers actively looking to purchase the latest technology in nurse call systems, please contact Steve Todd, Event Director, now on:


Tel: 0117 990 2109

Email: Steve.Todd@prysmgroup.co.uk